MASTERING CUSTOMER RELATIONS by Pettinger, Richard ISBN 0333801598
From Student Book World
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[edit] MASTERING CUSTOMER RELATIONS
An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields.
[edit] Book Details
[edit] Title
MASTERING CUSTOMER RELATIONS
[edit] Author
Pettinger, Richard
[edit] ISBN
0333801598
[edit] Published
05/05/2000
[edit] Publisher
PALGRAVE MACMILLAN
[edit] Binding
paperback
[edit] Retail Price
16.99 (GBP)
[edit] Typical Price Online
15.29 (GBP)
[edit] Buy Book Online
If you wish to purchase MASTERING CUSTOMER RELATIONS, written by Pettinger, Richard and published by PALGRAVE MACMILLAN on 05/05/2000 then we have listed a few select online book retailers who can provide good value and service.
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