MASTERING CUSTOMER RELATIONS by Pettinger, Richard ISBN 0333801598

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Contents

[edit] MASTERING CUSTOMER RELATIONS

An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields.


[edit] Book Details

[edit] Title

MASTERING CUSTOMER RELATIONS

[edit] Author

Pettinger, Richard

[edit] ISBN

0333801598

[edit] Published

05/05/2000

[edit] Publisher

PALGRAVE MACMILLAN

[edit] Binding

paperback

[edit] Retail Price

16.99 (GBP)

[edit] Typical Price Online

15.29 (GBP)

[edit] Buy Book Online

If you wish to purchase MASTERING CUSTOMER RELATIONS, written by Pettinger, Richard and published by PALGRAVE MACMILLAN on 05/05/2000 then we have listed a few select online book retailers who can provide good value and service.

ISBN 0333801598


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