SERVICE MANAGEMENT IN COMPUTING AND TELECOMMUNICATIONS by HALLOWS, RICHARD D. (GENERAL MANAGER, APPLICATION SERVICE, C ISBN 0890066760

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Contents 1 SERVICE MANAGEMENT IN COMPUTING AND TELECOMMUNICATIONS 1.1 Book Details 1.1.1 Title 1.1.2 Author 1.1.3 ISBN 1.1.4 Published 1.1.5 Publisher 1.1.6 Binding 1.1.7 Retail Price 1.1.8 Typical Price Online 2 Buy Book Online

[edit] SERVICE MANAGEMENT IN COMPUTING AND TELECOMMUNICATIONS

Describes all aspects of service provision, and includes guidelines for negotiating a service-level agreement, methods for understanding the customer's requirements, and the identification of key issues associated with help-desks and customer assistance centres.

[edit] Book Details

[edit] Title

SERVICE MANAGEMENT IN COMPUTING AND TELECOMMUNICATIONS

[edit] Author

HALLOWS, RICHARD D. (GENERAL MANAGER, APPLICATION SERVICE, C

[edit] ISBN

0890066760

[edit] Published

30/12/1994

[edit] Publisher

ARTECH HOUSE BOOKS

[edit] Binding

hardback

[edit] Retail Price

48 (GBP)

[edit] Typical Price Online

48 (GBP)

[edit] Buy Book Online

If you wish to purchase SERVICE MANAGEMENT IN COMPUTING AND TELECOMMUNICATIONS, written by HALLOWS, RICHARD D. (GENERAL MANAGER, APPLICATION SERVICE, C and published by ARTECH HOUSE BOOKS on 30/12/1994 then we have listed a few select online book retailers who can provide good value and service.

	ISBN 0890066760 BUY NOW

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